El Robot
Bought an X
- Location
- Frankfort Ky
So last night my wife sends me a pic of a bill from TNT Express for 37 bucks. Apparently it was a second notice for due payment. First of all I had never even heard of TNT Express so I Googled them and came to the conclusion they were a courier service. Pretty much a poor man's DHL. So today I give them a call, and it takes three times to get through to a human being.
Apparently when I ordered my locker (December I think? Whenever the sale was) there was a Customs fee not covered in the cost or S&H. This company was apparently tasked to get it from me. Well after explaining my situation (deployed, wife not the best at sorting mail etc.) they were quick to drop the fee (or in their words, cover the fee). The customer service was helpful and friendly, and they explained that when buying overseas to ask the vendor if they cover Outside Country Duty Charges, also known as DDP or Free Domicile. Apparently it isn't applied to everything, and hasn't anything to do with weight of value, but material.
Anyways, I just haven't read anything like this on the Lokka threads and just wanted to throw out a "The more you know" kinda thing.
-Jeremy
Apparently when I ordered my locker (December I think? Whenever the sale was) there was a Customs fee not covered in the cost or S&H. This company was apparently tasked to get it from me. Well after explaining my situation (deployed, wife not the best at sorting mail etc.) they were quick to drop the fee (or in their words, cover the fee). The customer service was helpful and friendly, and they explained that when buying overseas to ask the vendor if they cover Outside Country Duty Charges, also known as DDP or Free Domicile. Apparently it isn't applied to everything, and hasn't anything to do with weight of value, but material.
Anyways, I just haven't read anything like this on the Lokka threads and just wanted to throw out a "The more you know" kinda thing.
-Jeremy