Mv50 died

Intender

Wheeling
Location
Lewisville NC
So I took a trip to Richland Rd. a few weekends ago and while airing my tires back up after words I noticed my mv50 pump was making some noise. I aired up to about 28psi and left it at that (normally run around 30). A few days ago I went out to finish airing up my tires and after about 30 seconds of running the pump made another funny noise and stopped making compression. After pulling it apart I found one of the reed valves had broke apart into about 4 pieces. After looking around online at ways to make my own reed valves or finding replacements I sent an email to Superflow (q industries) about sourcing replacement parts. I sent the email last night and to my surprise this morning I had an email saying to give them my address and they would send me a replacement valve plate for free. I have been really happy with my little pump considering how much I have used and abused it over the last 3 years, but after getting service like that from the company I am even happier. I have a viair pump that I intend to install as my main pump for my locker, but I will probably keep this guy as a spare, and hopefully get many more years out of it.
 

robcarync

Sliders
Location
Raleigh, NC
Good to hear...mine is less than a year old and I have only used it a few times. It has been great so far, though. Glad it was taken care of for you!
 

Intender

Wheeling
Location
Lewisville NC
I have abused that thing, sometimes using it to air up 2 or 3 trucks on a row. I also ported the valve s to make it flow better. Not to mention its out of warranty. The guy I spoke with said if I could get a serial number to send it in to register it, but he figured it would be wore off since it's a sticker and it was worn off. I have bought expensive stuff before and got crap service and excuses as to why and how I voided the warranty or some part wasnt covered. To get free parts on something that onky cost about $60 and has been beat and abused and out of warranty makes me really like the company.
 

metzican

Suspension Lift
Location
Lafaytte, la
I love to hear this I have 2 of them and been using them for over 3 years now. I would not of even thought to contact them since they are so cheap.
 
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